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Mandy Smith

Mandy Smith

Research Information Specialist
Management, defence and security
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More about Mandy Smith

Mandy has worked for Cranfield Library Service since 2004 and is a Research Information Specialist supporting the researchers and research students at Cranfield Defence and Security and the School of Management. She teaches a range of study skills as well as helping researchers use the resources they need to find information. She is available for one to one appointments and provides advice on REF compliance, open access publishing and other research-related topics.

She is also a member of the CDS Doc Com Team and co-organises events such as the Defence and Security Doctoral Symposium, the Research Support Networking Event and delivers additional sessions through the CDS Doc Com training programme.

Mandy sits on various project groups, including the cross-campus Research Support Master Group, the Study Skills Project Group and the Study Skills Hub Working Group.

She is Secretary of the DARTS (Discovering Academic Research Training and Support) committee and co-organises the biennial DARTS conference. She is also a member of CILIP, the Chartered Institute of Library and Information Professionals.

She is currently working towards her FHEA.

Additional roles within Cranfield

  • First Aider
  • Accessibility Officer for Barrington Library

Professional membership

  • CILIP, the library and information association
  • Associate Fellow of the Higher Education Academy

External roles

  • Secretary of the DARTS (Discovering Academic Research Training and Support) committee, through which she co-organises the biennial DARTS conference

Publications and conference presentations

  • Smith, M.J. (2018) Mapping the information needs of researchers and research students. Presented at: DARTS6 (Discover Academic Research Training and Support) Conference. Taunton, Devon. 24th May.
  • Smith, M.J., Knowles, R.K. and Goff, J.C. (2017) 'PG STEM support at Cranfield Defence and Security', USTLG Autumn 2017 – Understanding postgraduate STEM users. Available at:
  • Barefoot, A., Cooksley, H., Crossley, J., Heath, A., Sleat, A., Smith, M. and Stevens, C. (2017) 'Changes in the research support landscape over the last ten+ years: reflections on the DARTS conference series 2005–2018', SCONUL Focus, 69, pp. 74-77. Available at:
  • Smith, M.J. and Betts-Gray, M. (2016) Finding out what researchers “really, really want": the structured interview. Presented at: Measuring Value: The Impact of Information Literacy and its Evaluation Conference. Birmingham City University, May 4th. Available at:
  • Smith, M.J., Humphries, C. and Woodfield, H. (2011) Supporting our students Presented at: Cranfield University Academic Conference. Cranfield University, 14 July.
  • Smith, M.J. & Knowles, R.A. (2011) Reflections of embedding information literacy into a postgraduate multi-cultural institution. Presented at: LILAC 2011 Conference. London, United Kingdom. 19th April.
  • Smith, M.J. (2009) 'Singing in the rain – a first timer at Umbrella', Aerospace and Defence Librarians Group Newsletter, 21(1), pp. 18-21


Student Led Teaching Awards:

  • Best Campus Support Staff, CDS, 2012-2013
  • Unsung Hero 2018-2019

Research interests

  • Research support
  • Information literacy
  • Student feedback