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Accessibility statement for Cranfield University Library Service website

This statement applies to the Kings Norton Library, Management Information and Resource Centre (MIRC), and Barrington Library sites.

Cranfield University Library Service is committed to continually improving the services and facilities we offer for everyone. We aim to provide a consistent user experience for all our customers, including digital accessibility. This ensures that people with disabilities are not disadvantaged in accessing our resources or information about our services. 

For more information about our support and services for disabled customers, including how to use our buildings and improve the accessibility of third party eBook platforms, please visit our disability support guide.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Cranfield University Library Service is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are aware that our audiovisual content is not fully accessible at this time, as our videos do not have transcripts or captioning. We aim to provide these by April 2020. Additionally, some Microsoft Word and PDF documents may not be fully tagged for accessibility, and we aim to have replaced them with accessible versions by December 2019.

Report a problem

If you find any problems accessing pages or content, or would like to provide feedback, please let us know so we can make improvements to our site:

T: +44 (0) 1234 754440

Please contact us if you require information in an alternative format.

We aim to respond to feedback within three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Last update

This page was last updated on 22 August 2019.