We are always happy to hear from you, whether you need help finding a reference, using a resource, or would like to suggest how we can change our services to make your life easier.
Existing loan periods will automatically be extended to the end of July (this includes Barrington Reports loans, please ignore any overdue messages). It is no longer possible to reserve items on loan to other users, so you should not receive any recall messages.
If you are in the UK you are now able to return books to us at no cost to yourself.
For students on or close to Cranfield campus, you can return your books to the desk that has been set up in the Lanchester Hall reception area (away from the reception desk). Please do not approach reception but just leave their books on the table, which will have a sign on it.
For students in the rest of the UK unable to get to the campus, we are providing a book return service. Please parcel up the items you wish to send, weigh it, and then contact email@example.com with a description of the parcel dimensions and contents. We will then send you a pre-paid postage label. The label should be affixed to the parcel, then the parcel should be dropped at the Post Office for free delivery. Proof of postage certificate should be stamped by the Post Office and a scanned copy (or photo) should be sent to us at the same email address.
Please be aware that any returned books will not be removed from your account until Library staff are physically back on campus.
We are investigating how we might offer a similar service to international students and will publish a further update if we can do so.
Keep up to date with the latest service news and developments.