We are always happy to hear from you, whether you need help finding a reference, using a resource, or would like to suggest how we can change our services to make your life easier.
Existing loan periods will automatically be extended to the end of July (this includes Barrington Reports loans, please ignore any overdue messages). It is no longer possible to reserve items on loan to other users, so you should not receive any recall messages.
If you are in the UK you are now able to return books to us at no cost to yourself.
For students on or close to Cranfield campus, you can return your books to the desk that has been set up in the Lanchester Hall reception area (away from the reception desk). Please do not approach reception but just leave their books on the table, which will have a sign on it.
For students in the rest of the UK unable to get to the campus, we are providing a book return service. Please parcel up the items you wish to send, weigh it, and then contact email@example.com with a description of the parcel dimensions and contents. We will then send you a pre-paid postage label. The label should be affixed to the parcel, then the parcel should be dropped at the Post Office for free delivery. Proof of postage certificate should be stamped by the Post Office and a scanned copy (or photo) should be sent to us at the same email address.
Please be aware that any returned books will not be removed from your account until Library staff are physically back on campus.
We are investigating how we might offer a similar service to international students and will publish a further update if we can do so.
Keep up to date with the latest service news and developments.
Please tell a member of staff if you are being disturbed by other students in quiet or silent study areas. If you would prefer to stay anonymous you can text your location to 07769239031 on weekdays (Monday - Thursday, 8.30am – 9pm; Friday, 8.30am - 5pm), and we will investigate.
If you are experiencing low-level noise, we can also give you some free earplugs that may help you concentrate - just ask at the Welcome Desk!
If you do not study or work at Cranfield University, you are still welcome to use our library. Students from other universities can visit us if they are members of the SCONUL Access scheme, and members of the public can use our printed stock for reference purposes.
Visitors are welcome during normal office hours, Monday - Thursday 8.30am - 9pm and Friday 8.30am - 5pm.
Read our Information for visitors on the University website.
Please note: If you are working for the University on a contractual basis, are a temporary (agency) staff member or are an external partner, you will need to set up your University account before you can access our lending services and online resources. You will need to complete the IT username request form first, then once you have your University username and password, please visit the library to complete a confidentiality agreement form. Visiting academics should have their account authorised by HR and will therefore receive library access automatically.