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Library Service

Library services during the national lockdown

January 2021

We are keen to continue providing a high quality experience to all our customers despite the new restrictions imposed by the Government this week. Please be reassured that they will have little impact on the services we have been offering you since September. 

As last term, you must wear a face mask at all times within the library buildings. Only visit if you are using the Click and Collect service or have booked study space. This will help us to keep the buildings open. We are unable to offer any in-person support at the moment. 

The vast majority of our resources and support materials are online and you can continue to access them 24/7 from our website.

Library staff will continue to help you online. If we can't answer your question quickly by email we will arrange a video call with you. We are available every weekday, 9am-5pm.

Click and Collect will continue on Mondays, Wednesdays and Fridays so you can borrow books and other print items from library stock.

Our postal and scanning services will continue. The usual eligibility criteria for using our postal services have been relaxed, so if you are living away from the campus at the moment, please let us know when you reserve your item and we will post it to any UK, RoI or BFPO address. (We are sorry we are unable to post overseas.) 

If you only need to read a single article, book chapter, or conference paper from our stock (and it isn't available online), we can scan and email it to you. We also recommend searching our collections for an eBook or other online alternatives. 

Access to study space will continue at the Kings Norton Library. Spaces will be limited to the PC Hub on the ground floor during the lockdown and seating continues to meet social distancing guidelines. Barrington Library will not be providing spaces. We are confident that these changes will continue to meet the demand we have experienced. 

Interlibrary loans will change. We are sorry but we will only be able to process interlibrary loan requests which can be sent to you by email, such as journal articles and book chapters. The libraries from which we borrow books and print items are currently either closed or unable to participate in the scheme.

For full details of these services, please visit your library website: