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Help and support

New student?

Want to use your Library but not sure where to start? Read our advice for new Master's students and new research students.


Referencing guides and advice for using Mendeley.

Academic writing and plagiarism

Writing skills and style guides, including thesis advice.

Search tips

How to get the most out of our Library databases.

Support for off-site customers

Help with online access and passwords as well as postal delivery and scanning services for part-time or online students based off site.

Accessing resources from off-site

Advice if you are having trouble accessing our databases or other online resources from off-site.


Ensure you stay within the law when you copy in print or share content online.

Research support

Advice for conducting and publishing your research, and measuring its impact

Open access

Make sure your publications comply with Cranfield's Open Access policy, to meet your research funder's requirements and to be eligible for the next REF.

Research data management

Best practice for creating, processing, analysing, preserving, and sharing your research data. 

Disability support

An overview of support and services we offer customers with a disability, along with guidance for changing the settings of our eBook collections to improve their readability.