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Changes to our services as a result of the coronavirus outbreak

We aim to update this page regularly as the online services we are able to offer may change over time. Please check it regularly to ensure you have the most accurate, up to date information.


Our libraries are now closed but we are still available to support you and provide the advice you need. We are operating an online enquiry service on weekdays, 9am-5pm.

If you have a general question, you are welcome to contact us by email.

If you need more in-depth advice, please email your Information Specialist and they will arrange a Skype call with you. 


Online access

As usual, you are still able to access the majority of our resources online 24/7 through our websites. If you have trouble logging in or finding what you need, please contact us via email for help.

Some publishers have also extended online access during this time:

School of Management staff and students - we are investigating remote access to Bloomberg and Eikon and will update this page when we have more information. 


Borrowing and returning printed stock

We are sorry that you are unable to borrow any items of stock from any of our libraries, and recommend you try to find an online alternative through our eBooks. We are not able to post any items of stock to you. 

Existing loan periods will automatically be extended to the end of July (this includes Barrington Reports loans, please ignore any overdue messages). It is no longer possible to reserve items on loan to other users, so you should not receive any recall messages. 

If you are in the UK you are now able to return books to us at no cost to yourself.

Students on or close to Cranfield campus can return books to the desk that has been set up in the Lanchester Hall reception area (away from the reception desk). Please do not approach reception - just leave books on the table with the sign on it.

For students in the rest of the UK unable to get to either campus, we are providing a postal book return service. Please parcel up the items you wish to send, weigh it, and then contact with a description of the parcel dimensions and contents. We will then send you a pre-paid postage label. The label should be affixed to the parcel, then the parcel should be dropped at the Post Office for free delivery.  Proof of postage certificate should be stamped by the Post Office and a scanned copy (or photo) should be sent to us at the same email address.

Please be aware that any returned books will not be removed from your account until Library staff are physically back on campus.

We are investigating how we might offer a similar service to international students and will publish a further update if we can do so.


Interlibrary loans

For the time being we are still able to process interlibrary loan requests. We will do our best to supply all items online, but please be aware that all libraries have reduced their services in line with government instruction, including the British Library. 

We are not able to provide books or printed items, as we are not able to process them and forward them to customers. The libraries that usually supply our printed items are closed as well.


Lab notebooks

We are unable to provide new lab notebooks from either the Kings Norton Library or Barrington Library.